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Huang Yong familiar people know that he has many friends abroad, these foreign friends are his "customers."
One night last year, Huang Yong driving to nearby Hongmei Road, Changning District, Shanghai, saw several taxi drivers are surrounded by a foreign guest. The foreign guests in his hand that says the word "baby face" of Chinese paper,nike air jordan femme pas cher, pointing to his face, while writhing put "disco" dance moves, but the taxi driver shook his head several , said they did not know what he was saying.
Huang Yong seeing this, immediately stepped forward and asked in English: "Mr. Hello, I need help?" Said the foreign guests a very pleasant surprise, immediately replied,nike tn pas cher, want to "baby face" disco bar. Huang Yong forthwith the foreign passengers to their destination. Before leaving,http://www.i-0452.com/forum.php?mod=viewthread&tid=2035269, guests leaving Huang Yong,http://www.acaoemeioambiente.com.br/site/index.php?option=com_blog&view=blog, business cards, and now,http://qnvi.com/home.php?mod=space&uid=92326,woolrich outlet, he has become Huang Yong old customers,hogan outlet, old friend.
"Attitude is everything", "details determine success or failure," "head decided to pocket", which is often said Huang Yong 3 sentence. In Huang Yong view, with the rapid development of Shanghai as an international metropolis, passengers from around the world more and more, as a good taxi driver, is not confined to the instrument clean, the term civilization these basic requirements also need to master basic English conversation skills, you need to know Shanghai and the surrounding tourist attractions, tourists from around the world able to introduce the cultural landscape of Shanghai and the Yangtze River Delta region. "In the service more than a step forward,abercrombie france, we can take a big step in their careers." Huang Yong said,http://997997.com/flbtycylc/home.php?mod=space&uid=56115,moncler uomo outlet, living in an international metropolis,woolrich outlet, the brother even need to have "international range of children."
On one occasion, Huang Yong received a single telephone booking service. Arrive ahead of schedule, but he did not advance pricing,woolrich outlet roma,http://www.phyll.com.cn/forum.php?mod=viewthread&tid=1190260&fromuid=175300, but enthusiastic to help three elderly people from Taiwan luggage. When the old man asked what attractions in Shanghai, Huang Yong enthusiastically introduced the Shanghai Museum, the Bund and other attractions. Three elderly people see him very familiar with the situation,http://www.singularityand.co/index.php?option=com_community&view=profile&userid=96127,piumino moncler outlet, immediately asked what other attractions around Shanghai, Huang Yong also introduced throughout the garden Zhouzhuang, Xitang and Suzhou. Thus,nike tn, the three guests to a destination not on the left Huang Yong phone and make an appointment the next day he led to Suzhou play.
Huang Yong said, "on my phone to download several types of software, to prepare for contingencies. Now technological means developed, we also need to learn to use technology for passenger service,http://www.djsmusic.es/foro/viewtopic.php?f=3&t=386334,peuterey, so that both improve work efficiency,http://www.europekey.cn/bbs/forum.php?mod=viewthread&tid=919069, but also to improve service levels . "
Today, Huang Yong in order to better serve customers, the company's outstanding driver called up the "micro channel team" approach of mutual trust, mutual benefit and customer service. "This is the sharing of resources,scarpe hogan donna, but also to maintain existing customers, a good way to tap new resources." Huang Yong said.
(Original title: Taxi Co., Ltd. on Haibo Huang Yong driver: a full brother of wisdom "International Van child") |
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