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Sports Network (AFP trainee reporter Liu Guangming Bao) Hanyang shilipu residents Yep, never in the postal savings bank set the "SMS alert" service, nor leave what phone number, but was deducted for each bank SMS monthly service fee of $ 5.
Yep, in 2005, he was in the line shilipu Subbrach, social security charges a one-time deposit of several thousand dollars per year. September 9 this year, he deposited 5,000 yuan again in the branch, passbook printing records show: June of this year, July, August were detained five yuan "short deduction" fees. What is "short deduction"? The Branch staff explained, "short deduction" is the SMS service charges, subscribing to the service at the time the accounts of depositors has changed, you will receive an SMS alert. But Mr Yip said he never set off the service, nor received such messages, and phone number nor left, Bank Why the hell should deducting money? The branch staff then gave him to cancel the service.
Yesterday, the reporter once again came to the branch and Yip, in addition to the requirements of the query from June to August, there is no deduction over the previous charges. A staff member said, "Yep this service has been canceled, you can not check the previous 'short buckle' record." Yep have to find the branch a lobby manager surnamed Li. After he sent the query, the results show: the branch from April to August this year,scarpe hogan outlet, even five months deducted Yip SMS fees, a total of 25 yuan, and the branch could not find a single record of the SMS service application. So be sure, Yip did not set off this service. Li said that this service has been canceled for Yip, 5 months withheld fees will be returned within two months.
Reporter inquiry found that Mr Yip also a lot of such people encounter. Why is there such a phenomenon? Li explained that there are two possibilities, one staff operational errors; Second, some quantities when this service, the head of household did not know. He said it would strengthen the quality of training of staff to avoid such mistakes; at the same time, if the head of household does not provide this service and deducted the money, you can claim your money back to the bank. |
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